Shipping & Returns

 

Shipping Information

Please note that all prices are quoted in Australian Dollars.

All items are shipped via Australia Post.

AUSTRALIA WIDE

We offer standard or express options. Orders are posted within 1 business day when in stock. If items are unavailable at time of delivery the customer will be notified via phone or email.

Registered Australia Post — $9.95
Express Registered Post – $19.95

Shipping times are estimated and reliant on Australian Post. Notification and tracking numbers will be sent to you via email.

INTERNATIONAL ORDERS

We offer standard or express options. Orders are posted within 1 business day when in stock. If items are unavailable at time of delivery the customer will be notified via phone or email.

Standard Post — $19.95 (est 6+ business days)
Express Post – $29.95 (est 2-4 business days)

Shipping times are estimated and reliant on Australian Post. Notification and tracking numbers will be sent to you via email.

 

Easy Returns & Exchanges

100% Guaranteed No Fuss Returns. We are committed to providing quality products to our customers. If for any reason you are not completely satisfied with your purchase it may be exchanged for another purchase, store credit issued or we can simply process a refund. Higher value gifts may be substituted with payment of the difference. Returns and exchanges must be sent within 1 week of purchase and must be unused and in resealable condition. Refunds less shipping cost will be processed once goods are returned. Return shipping costs will not be included as part of the calculation of refund/return/exchange unless it is a faulty item.

Please note that the goods are your responsibility until they reach our warehouse, so make sure it's packed up properly and can't get damaged on the way.

We are not responsible for any items returned to us by mistake.

Make sure you use a postal service that insures you for the value of the items you are returning or obtain proof of posting.

Jewels in Harmony

C/- Returns, Exchanges Team
PO BOX 438
Chadstone Centre VICTORIA 3148 AUSTRALIA

Please email info@jewelsinharmony.net for further information.